Pricing and Payments

1 Pricing

  • All prices listed on the Website are in PKR and are inclusive of applicable taxes, as specified.
  • We reserve the right to update prices at any time without prior notice.

2 Payments

We accept payments via online transfer. Orders will only be processed once full payment has been received.

3 Pricing Errors

If a Product is incorrectly priced, we reserve the right to cancel your order and refund any payment made.

Orders and Shipping

1 Placing Orders

When you place an order, you agree to provide accurate billing and shipping information. All orders are subject to acceptance and confirmation.

2 Shipping

  • We deliver Products to addresses within Pakistan.
  • Estimated delivery times are provided for reference only. Delays may occur due to unforeseen circumstances.
  • Shipping costs will be clearly displayed during checkout.

3 Risk of Loss

The risk of loss and title for Products passes to you upon delivery.

Order Cancellations

Orders can only be canceled before they are shipped. Once shipped, cancellations will not be accepted.

2 Return Policy

  • Refurbished Products: Returns are accepted within 7 days of delivery if the Product is defective or not as described.
  • Brand-New Products: Returns are accepted within 14 days of delivery in unused, original condition.
  • No return or refund if there is change of mind

To initiate a return, please contact us at  sales@techvalley.pk with proof of purchase and reason for return.

3 Refunds

  • Approved refunds will be processed within 15 business days via the original payment method.
  • Shipping fees are non-refundable unless the return is due to our error.

Warranty

1 Refurbished Products

Refurbished Chromebooks come with a limited warranty of 15 days, covering hardware defects. The warranty does not cover:

  • Physical damage, misuse, or unauthorized repairs.
  • Issues arising from software, malware, or third-party applications.

2 Brand-New Products

Brand-new Chromebooks come with a manufacturer warranty of one year.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any:

  • Indirect, incidental, or consequential damages resulting from the use of our Products or Website.
  • Delays, errors, or interruptions beyond our control.

Our total liability is limited to the amount paid for the Product(s) purchased.

Amendments

We reserve the right to update or amend these Terms at any time. Changes will be effective upon posting on the Website. Continued use of our Service indicates acceptance of the updated Terms.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan.